Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Acolt01

Acolt01

November 18, 2024

5  out of  5
rating by Acolt01
"I had the pleasure of working with Chris, and they made the process of switching plans easy and painless. Parents have been with this office for years, and I'm glad that I can continue to use them for my own insurance moving foward. Thank you a bunch!"
We responded:
"Chris is a valuable part of our team, and I'm glad to hear they made your transition smooth and easy. It's wonderful that your family has trusted us for years, and we're happy to continue providing you with the same level of service. If you need anything in the future, we're here to help! - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Ashley Welch

Ashley Welch

October 20, 2024

5  out of  5
rating by Ashley Welch
"The process was super simple and everything was explained in simple terms! I had a great experience setting up insurance with them."
We responded:
"Ashley, thank you for your wonderful review! I'm glad you found the process simple and the explanations clear. It's great to know you had a positive experience setting up your insurance with us. If you have any further questions or need assistance in the future, our office is here to help. - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of nithin b

nithin b

September 23, 2024

5  out of  5
rating by nithin b
"It was great experience. I recently had the pleasure of working with the team at State Farm, and I couldn't be more impressed! From the moment I reached out, they were incredibly responsive and attentive to my needs. They took the time to explain my options clearly, helping me find the right coverage for my situation. The staff is friendly and professional, making the whole process smooth and stress-free. I highly recommend State Farm for anyone looking for reliable insurance and outstanding customer service!"
We responded:
"Thank you, Nithin, for sharing your wonderful experience! I'm glad our team could provide the responsive and attentive service you needed. It's great to know that the clear explanations and friendly professionalism made the process smooth and stress-free for you. We truly appreciate your recommendation and are here for any future insurance needs you may have. - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Bennett Lynda

Bennett Lynda

September 20, 2024

5  out of  5
rating by Bennett Lynda
"Both Gene Wolfgram and Michelle Sturm were friendly, welcoming and very informative in my recent conversations while shopping for both homeowners and auto insurance. There was no hard sell, just questions on my needs and informative answers. This was a very comfortable experience and I am happy with the service. Thank you to both Gene and Michelle."
We responded:
"Thank you, Bennett, for sharing your positive experience! I'm glad that our office was able to provide you with the friendly, welcoming, and informative service you were looking for while shopping for homeowners and auto insurance. It's great to know that you felt comfortable and well-informed without any pressure. If you have any further questions or need assistance in the future, our office is always here to help! - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Luis Olloqui

Luis Olloqui

August 27, 2024

5  out of  5
rating by Luis Olloqui
"Brian its a super agent. He got me a better coverage with a much lower premium. I am paying much less that with my previous agent. Always responsive and looking out for your best deal. Highly recommended."
We responded:
"Luis, thank you for your wonderful review! I'm glad Brian could help you find better coverage at a lower premium. If you need any further assistance, we're here to help! - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Danny Emery

Danny Emery

August 9, 2024

5  out of  5
rating by Danny Emery
"Quick and easy service with Rob! Sent my parents to him as well and they are switching to StateFarm. Great rates!"
We responded:
"Hey Danny, thanks for the awesome review! I'm glad Rob could provide quick and easy service for you. It's great to hear your parents are switching to State Farm too! We appreciate your recommendation and are happy you found our rates great. If you or your parents need anything else, we're here to help! - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of David Dong Ho Yu

David Dong Ho Yu

July 30, 2024

5  out of  5
rating by David Dong Ho Yu
"Thank you for always providing great suggestions. I recommend Gene Wolfgram as the best insurance agent."
We responded:
"Hi, David! Thank you for the praise for Brian! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your auto and home insurance needs. We value you for letting us be your good neighbor!"
Profile photo of Eddie Cuba

Eddie Cuba

July 26, 2024

5  out of  5
rating by Eddie Cuba
"Shopped around with a few insurance agencies and decided to go with Gene Wolfgram state farm because of Rob. He was patient and explained coverages well and made great suggestions."
We responded:
"Hi Eddie, thanks a bunch for your awesome review! I'm really happy you chose our office for your insurance needs. Rob is indeed fantastic, and I'm glad he could assist you with patience and great suggestions. If you ever have more questions or need further assistance, we're here for you! - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of D Sanchez

D Sanchez

July 23, 2024

5  out of  5
rating by D Sanchez
"In sum, I called Gene's office in panic mode because I needed auto insurance urgently due to the purchase of a new vehicle. Not being from Texas, I had no knowledge of the minimum/maximums for the policy or what's required here. Rob took the call and took excellent care of my situation. We went through all the coverage amounts, he recommended coverage and maximized the quote with discounts available to me. He even suggested renters insurance and although I already had a renters policy, it turned out that, it was substantially cheaper through state farm than the other insurance company I had. I immediately canceled my renters and bundled with state farm. It also substantially reduced my auto insurance policy and considering i just purchased a vehicle, every cent of savings counts. All because of Rob. He really took the time to explain the policy, changes, charges, all of it. When they say "state farm is there" 100% believe it. NO KIDDING! they truly are. Thank you Rob. 😊 My family and I appreciate you."
We responded:
"Thanks a ton for sharing your experience and becoming part of the Gene State Farm family! I'm so glad Rob could help you out during such a crucial time. It makes myself and the team happy to hear that he was able to explain everything clearly and find you some great savings on both auto and renters insurance. Your kind words mean a lot to us, and we're here for you and your family whenever you need us! - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Brenda George

Brenda George

June 21, 2024

5  out of  5
rating by Brenda George
"Brenda was very professional and helpful."
We responded:
"Brenda, I'm pleased to hear that you found my assistance professional and helpful! Providing top-notch service to our customers is always our goal. Thank you for recognizing our dedication. If you ever need further assistance, feel free to reach out anytime! - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Dhinakaran Gobalakrishna

Dhinakaran Gobalakrishna

June 13, 2024

5  out of  5
rating by Dhinakaran Gobalakrishna
"Had a seamless experience working with Brian Hayworth. Was under a tight deadline to get a new policy and Brian guided me through the whole process efficiently and accurately, making sure I was optimally covered. Would highly recommend working with him"
We responded:
"It's fantastic to hear you had a smooth experience with Brian! We're glad we could offer you efficient and accurate guidance to ensure you have the best coverage possible. Thank you for recommending Brian and for your kind words. If you ever need assistance in the future, please don't hesitate to reach out to our office! - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Nosh Kapadia

Nosh Kapadia

May 28, 2024

5  out of  5
rating by Nosh Kapadia
"Gene Wolfgram and his office staff (especially Chris Lennon) provided me excellent service with deep industry knowledge, prompt responsiveness and genuine care for my needs. I would highly recommend this office for anyone seeking dedicated and professional insurance agent. Thank you once again for your outstanding service !"
We responded:
"Thank you for your generous review, Nosh! It was our pleasure that Chris and I could provide you with excellent service and industry knowledge. We always strive to be responsive and genuinely care about our clients' needs. Your recommendation means a lot to us, and we appreciate you for letting us be your good neighbor. - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of matthew roush

matthew roush

May 21, 2024

5  out of  5
rating by matthew roush
"Friendly, helpful, and patient, they took me in when my previous insurance company dropped me. Brian Hayworth did an amazing job taking care of me."
We responded:
"Matthew, I'm thrilled to hear that Brian did an amazing job taking care of you when you needed it most! We're pleased to have been able to assist you and provide the support you needed. Thank you for your kind words and for choosing our office for your insurance needs! Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Andrew Wheeler

Andrew Wheeler

May 17, 2024

5  out of  5
rating by Andrew Wheeler
"Brian is so diligent and really did a great job walking us through the process! He was flexible and mindful of our time and will to work with us through the process! Never in my life have I been excited about getting insurance but Brian was able to explain what everything meant and give me the peace of mind I want in committing to something like insurance! He went the extra mile to find policies and coverage that will protect myself, my wife and our home! I would highly recommend working with Brian for your insurance needs!"
We responded:
"Andrew, we're thrilled to hear you had such a great experience with Brian! We're pleased he could provide you with thorough explanations and find the right policies to protect your family and home. Thank you for recommending Brian for your insurance needs! We're here for you anytime you need assistance. - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Bryan Young

Bryan Young

May 4, 2024

5  out of  5
rating by Bryan Young
"The staff are exceedingly friendly and always helpful. One of the few companies I can say I never dread calling up when I need something."
We responded:
"Bryan, thank you! I am happy to hear you love working our office!"
Profile photo of Alissa Roman

Alissa Roman

May 2, 2024

5  out of  5
rating by Alissa Roman
"Was referred by a friend to Brian, he took great care of my insurance needs and explained thoroughly the policies and what would best fit my current needs. Thank you so much for your assistance!!"
We responded:
"Alissa, thank you for your positive review! I'm happy to hear Brian was able to assist you with your insurance needs and explained everything thoroughly. Thank you for choosing us!"
Profile photo of Tom VanHootegem

Tom VanHootegem

March 25, 2024

5  out of  5
rating by Tom VanHootegem
"Gene carefully and thoroughly explained my insurance options. I am very confident that I now have the right home and auto insurance coverages."
We responded:
"It is always a pleasure to hear that you feel confident in your home and auto insurance coverages! Our team is dedicated to providing top-notch service and ensuring you have the right coverage for your needs! Thank you for sharing your positive experience! - Gene Wolfgram - State Farm Insurance Agent, Frisco, TX"
Profile photo of Rachel Ferguson

Rachel Ferguson

February 24, 2024

5  out of  5
rating by Rachel Ferguson
"Brian was knowledgeable, patient, and overall amazing! Thank you for all your help!"
We responded:
"Rachel, thank you so much for the wonderful review! Brian is a great asset to our agency and we're happy to hear he are able to provide a great experience. Please let us know if you need anything."
Profile photo of keyi li

keyi li

February 24, 2024

5  out of  5
rating by keyi li
"Absolutely thrilled with Wolfgram Statefarm,Their customer service is top-notch, making the process smooth and straightforward. They offered me a great deal on my policy, providing excellent coverage at an unbeatable price. Filing a claim was hassle-free, with swift and supportive response. Highly recommend for anyone looking for reliable and affordable car insurance. Five stars!"
We responded:
"Keyi, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Kumarakururaj Rajeswaran

Kumarakururaj Rajeswaran

February 23, 2024

5  out of  5
rating by Kumarakururaj Rajeswaran
"Excellent service provided by Brian and team, helped us to find the right options!👏"
We responded:
"Kumarakururaj, thank you for your kind words! We're happy to hear Brian was able to provide a great experience."
Profile photo of Bob Lazenby

Bob Lazenby

February 15, 2024

5  out of  5
rating by Bob Lazenby
"Gene is a professional that cares about helping his clients get the best protection at the best possible costs. Make sure you talk with Gene Wolfgram before you make your decision. Insurance is more than just coverage."
We responded:
"Bob, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Profile photo of Drew Lennon

Drew Lennon

January 16, 2024

5  out of  5
rating by Drew Lennon
"I have been with this office for 8 years now and have had nothing but positive experiences. I get the most help from Chris, but even when unavailable the entire staff has been prompt and detailed when helping out. Highly recommend"
We responded:
"Drew, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
Profile photo of Elizabeth Sanchez

Elizabeth Sanchez

January 16, 2024

5  out of  5
rating by Elizabeth Sanchez
"I have been a client of this agency for a few years now and have been very happy! I have 15 years of experience in insurance, so I know how critical it is to work with a solid agency. They have a very knowledgable team and I have always received top tier customer service. I recently worked with Chris Lennon to start a new life insurance policy and change my billing for my other policies with them (auto and renters). Chris was so friendly and helpful and really knows her stuff! Chris made several recommendations and helped me to find a life policy which best met my needs for a price that worked for me. It was refreshing to not be oversold or pressured into something I didn’t need - which I’ve experienced from other agencies. I was a bit worried about making billing changes in the middle of multiple policies. Chris walked me through the entire process and what to expect moving forward. I received my new billing statement, had my first auto draft and it was exactly what she told me. Super easy this way! I highly recommend this agency!"
We responded:
"Thank you so much for taking the time to share your positive experience with our agency! We truly value your trust and loyalty over the past few years. It's fantastic to hear that you've been happy with our services, and we greatly appreciate your acknowledgment of our knowledgeable team and top-tier customer service. We're thrilled that Chris Lennon was able to assist you in starting a new life insurance policy and adjusting the billing for your existing policies seamlessly. Chris is indeed a valuable member of our team, and your feedback about their friendliness, helpfulness, and expertise means a lot to us. We take pride in providing tailored solutions without any pressure, and it's wonderful to know that you felt comfortable and satisfied with the recommendations! Thank you for being the BEST part of our State Farm family!!"
Profile photo of Michelle Kos

Michelle Kos

January 13, 2024

1  out of  5
rating by Michelle Kos
"I had been with State Farm for over 25 years when I had to move my business. Chris Lennon is the rudest most disrespectful person I have had the pleasure of working with. When asking any question regarding the fact that my insurance went from 105 to 208 in the past 18 months she seemed bothered and annoyed. I stuck with them because I had been there so long until today I received a notice that my insurance was going to be cancelled if they didn’t receive payment by a certain date. I called to follow up. I did change my selections in the app recently in settings so I was now receiving notices via email instead of the mail and in recent years have been guilty of not opening mail. When I called I got Brenda who was very kind and tried to be helpful. Gave me some information which I followed up on and called back and received “Chris”. She abruptly told me well you have been consistently late for the past nine months and we have had to send you notices. I told her I just pay on the due date the app gives me and the amount on the app and followed up with that months email showing what I had paid and the amount it showed due. She also stated “well I don’t know anything about the app so that’s your problem”. Is this how you talk to a paying customer?? After her complete rudeness or sensitivity for a customer paying 200 a month for one car no other drivers, no tickets or accidents for as long as I can remember I told her I was moving my business. She had nothing to say… no apologies, nothing. I researched and found after printing 12 months of bank statements that I had paid every month for the past 12 months so looked further to see that the payment increased 28.10 in the previous month and the app did not increase my payment. Anyone who uses the app knows it doesn’t allow you to change the payment amount, you can only pay what is showing due. I was actually behind 28.10. I tried to pay this amount and of course the app doesn’t allow it. Instead of helping me find out what the problem was she told me i needed to pay 208 today, 208 in two weeks and had just paid 208 the previous week when all I needed to pay was 28.10. I honestly cannot understand her issue. What is her job if she isn’t supposed to help customers? Inflation has been hard on all of us, maybe I shouldn’t ask questions about my insurance increasing 100%? That apparently upset MS. Lennon from previous conversations because this just made no sense. If I could give a small bit of advise to anyone - Move your business or run from this one people. This women is nasty and will not help you if you need it. I feel bad for the business owner- Gene. He has no idea how awful she is."
We responded:
"Michelle, Thank you for your review and for being a loyal customer for 25 years with State Farm and 18 years with my agency. As per your request on January 12th, we have transferred your accounts to the agent you specified. I apologize for any inconvenience caused and for not meeting your service expectations during your call. Thank you again for choosing us to serve you all these years."
Profile photo of Rima Alicev

Rima Alicev

January 12, 2024

5  out of  5
rating by Rima Alicev
"They were super kind and straight to the point. Saved me a ton of money as well!"
We responded:
"Thank you for the five-stars, Rima! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."